Tag Archives: Review

State of the Union

Summer is quickly coming to a close and we are preparing to spend more time indoors. With the change of season we feel it is important to discuss a few different things. First we want to be sure everyone feels comfortable training in a safe environment.  We also want to show all of you other projects we are working on to make us not just a stronger community but also a better community.

 

In August we began an assessment of the gym and of our services. We have had a questionnaire at the desk for over a month now. Over 50 members responded and most comments were positive. What we did learn is that keeping a clean and safe environment is very important to all of our members. We take this very serious, and have been running through cleaning products quite fast. We are doing our best to not only make sure the facility is clean, but to also make sure everyone feels comfortable. Please tell us when you see any issue that makes you feel unsafe.

 

As you have probably seen we have done our best leaving doors open and moving outside for as many activities as possible. We will continue to do this as the weather permits. Let’s hope it stays warm so we can continue to be outside. Once the weather changes and we can no longer move outside we will review how many people are permitted in the gym (this has not been an issue yet). We are hoping that everyone can continue to work together to make us the best gym in Pittsburgh and the safest.

 

Return of the podcast.

 

We now have our own recording studio. With the help of one of our awesome members and local podcast host Josh Elsass we set up a recording studio and we are going to return to recording weekly podcasts. These podcasts can be found on all your podcast apps and is called the Union Fitness Podcast. While you are at it check out the numerous podcasts that Josh hosts.

 

Bike ride time.

 

We are hosting a bike ride on Sept 26th (special thanks to Jessie Theisen). The ride will benefit Urban League of Greater Pittsburgh. We are asking for donations through our go fund me site and you can sign up on using MindBody app or through our website. The details are below and here is the link for donations.

 

 

Date: Saturday, Sept 26th

 

Location: Union Fitness

 

Ride Options: 10 mile family fun ride. This ride will leave UF at 10:30 AM with registration at 10 AM.

30 Mile Challenge. This ride will leave UF at 9:30 with registration at 9 AM.

50 Mile Challenge. This ride will leave UF at 8:30 with registration at 8 AM.

 

Other updates.

 

After our review we also discussed our classes and how we can improve the experience for you the member. We will be adding some free classes for all members until the end of the year (watch for an announcement), we are also going adjust our schedule slightly. As always if you see something that does not work for you please communicate that to us.

 

We are also beginning an instagram meet the staff series. Every Thursday you will see a short video highlighting one of our staff members. Hopefully this will introduce some of you to our amazing team here at UF.

 

As always feedback is welcome. If you every have any issues in the gym please contact Todd Hamer todd@unionfitness.com and feel free to give us the good, the bad and the ugly. We are here to serve you.

 

Todd Hamer

 

 

 

 

We Need YOU!

It has been an interesting year for me personally and professionally. In the last 12 months I left an industry that I was in for two decades, moved, became the GM at UF and we then had a pandemic. During this time we as a team here at UF have been able to review and reflect on our why. Why do we work here? Why do we do what we do?

 

What I have learned over the last 12 months is that there are many parallels from my previous industry to my current industry. As with most jobs our jobs here are people first. We must help all members of UF as well as Team UF (this includes all employees). A piece of advice I was once given about this, always be employee first not customer first. If as co-workers we don’t treat each other well then we won’t treat the customer well. Our goal is to treat you well and give you the opportunity to succeed.

 

UF members join for a multitude of reasons. Some members just come to run on a treadmill and get a little sweat, some do yoga and others join to be a high level athlete. No matter the reason anyone comes to UF it is our job to empower you to be a better version of yourself. With this in mind we are now asking you for some feedback about how we can better service you!

 

Next time you visit UF please stop at the front desk and fill out a short questionnaire about how we are performing. We debated doing this online, the reason we are doing this in the gym is we want you, the people who actually attend the gym to give feedback. Please be honest and give us your opinions. We are going to leave these questionaries up until the end of next week. After we receive all of them we will review and I will write another blog post about what we are doing to address any issues that we see.

 

Yours in strength,

 

Todd Hamer